Alot of Fees out of nowhere
We used PaySimple to ACH debit customer funds on a daily basis. We were doing close to 1000 per month in debits. After years of slowly …
Starting at $59.95 per month
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What is PaySimple?
PaySimple is a payment gateway software solution offered by PaySimple.
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Pricing
Subscription
$59.95
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://paysimple.com/pricing.html?keyw…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $59.95 per month
Product Demos
FinovateFall 2012 / PaySimple
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PaySimple Demo
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is PaySimple?
PaySimple is designed to provide a better way to accept payments. Developed for the needs of service-based businesses, PaySimple delivers payment and billing solutions that the vendor states are preferred by over 20,000 businesses each day. PaySimple boasts unmatched, personal customer support from a dedicated customer success and care team. With its API, PaySimple presents a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications.
Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration
Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration
PaySimple Features
- Supported: Invoicing
- Supported: Recurring Billing
- Supported: Point of Sale (POS)
- Supported: Hosted Web Payment Forms
- Supported: Mobile Payments
- Supported: Reporting/Analytics
- Supported: ACH Payment Processing
- Supported: Debit/Credit Card Payment Processing
PaySimple Screenshots
PaySimple Videos
Accept Credit Card Payments with PaySimple
Welcome to PaySimple Tour
PaySimple Competitors
PaySimple Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
PaySimple is a payment gateway software solution offered by PaySimple.
PaySimple starts at $59.95.
The most common users of PaySimple are from Small Businesses (1-50 employees).
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Reviews and Ratings
(18)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
PaySimple is a versatile electronic payment collection tool that businesses rely on for a range of payment processing needs. Users have found value in its e-commerce and payment processing features, enabling them to effortlessly send out recurring invoices and collect payments with minimal customer interaction. This is particularly useful for businesses that require monthly recurring payments from retainer clients, as well as for one-off and yearly invoices. The software's payment portal feature has also been appreciated by users, providing a convenient solution for credit card payments, especially when clients prefer this method. Additionally, PaySimple offers customizable reporting features that allow businesses to track revenue, share employee revenue, and incentivize and provide bonuses - all of which have received positive feedback from users.
However, some users have encountered challenges with PaySimple. There have been instances where the processor abruptly shut down their CPA business and held funds for 180 days without any appeals or review process, which understandably caused frustration. Another concern raised by users is the monthly non-PCI compliance fee, which prompted a shift to an alternative payment software offered by a bank in one case.
Despite these challenges, PaySimple continues to be recommended by users for various use cases. For instance, it is highly recommended for schools looking for an online tuition payment solution that integrates seamlessly with Gradelink. Parents appreciate the convenience of making online payments without having to log into PaySimple separately. ACH payments are preferred by customers for services and subscriptions, as it offers ease of access and reduces administrative work compared to credit card payments. Overall, PaySimple stands as a reliable standalone solution for handling multiple billing needs such as point of sale transactions, recurring billing, and daily debits across a network of businesses.
Reviews
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January 30, 2024
Alot of Fees out of nowhere
Score 3 out of 10
Vetted Review
Verified User
We used PaySimple to ACH debit customer funds on a daily basis. We were doing close to 1000 per month in debits. After years of slowly raising my fees, I realized I was paying over $3000 more per year from when I started with new fees they came up with. After transferring all of my accounts except 5 to a new processor they just terminated me today. The software is very good but, in my opinion, their slimy tactics and nonesense termination will leave a bad taste in your mouth. Just to give you an idea I went from $800 per month in fees down to $140 per month. I think that is insane.
- Software Design
- Easy to Use
- Backdoor Fees
- In my experience, Nonsense Termination
- In my experience, Live Support Doesnt Work
February 22, 2022
PaySimple Review
Score 1 out of 10
Vetted Review
Verified User
We used PaySimple until recently to invoice customers for our property inspection company. PaySimple charges a monthly non-PCI compliance fee to their users unless an entire laptop with restricted access is used. For most small businesses, having a separate laptop just for creating invoices is simply a waste of money. We now save $125 a month simply by switching to our bank's payment software which is PCI compliant by not allowing us to create invoices while not storing information on our computers. To avoid any more non-compliance fees, we canceled our service. In my experience, they immediately locked us out of our records and now we cannot access our recent invoices to make sure all recent invoices have been paid. By restricting us access to collect payment on our last invoices we lost what could be thousands of dollars.
- In my opinion, great at charging excessive fees
- In my experience, it makes PCI compliance impossible for small business owners
- I believe it is great at ensuring unhappy clients remain unhappy
- In my experience, customer service is rude and takes it personally when a customer is unhappy
- PCI compliance should be more reasonable for a small business vendor like PaySimple
February 28, 2021
Easy to start. Very easy to reach people who can help.
PaySimple is used by accounting for payments and sales for deposit links to clients.
- Extremely easy to reach a person who can diagnose and solve problems. Rarely more than one hand off.
- Simple navigation and polished links for clients to use.
- My DR's are able to produce reports quickly with the software.
- More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
- Identifying areas for further value to clients.
- More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
June 19, 2018
PaySimple VS PayPal
Schools want parents to be able to pay tuition online. I recommend them to get a PaySimple account which has a free integration with Gradelink. This allows parents to log into Gradelink and make online payments from within the app. Parents don't need to log into paysimple.com (or even know the company name) to make a payment.
- Really good support and service. It's rare that a payment company answers their phone.
- Really simple UI. It's so easy to understand and use.
- Nice free add-ons such as the free booking solution and the free online store option.
- It'd be nice if they were to integrate with online form tools such as formstack.com, wufoo.com, jotform.com etc.
- It'd be nice if there was a payment option which didn't include a monthly fee but had a higher transaction fee. This is good for people who get donations or payments infrequently. For that group, PayPal is the best option because Paypal has no monthly fee but a high transaction fee.
June 15, 2018
PaySimple - A Simple Way to Accept Pay
We offer a multitude of services and subscriptions to our client base. Recurring credit card transactions are not always the best payment option for a client as credit cards can expire, get lost, stolen, etc and can require a lot of administrative work to contact the customer to gather new credit card information, recharge the declined transaction, and update all of their information for the different services they are charged for.
Using ACH to charge for our services and subscriptions is an option that our customers really appreciate. It is easy for them to access and provide and they do not have to worry about keeping up with it like they would a credit card.
Using ACH to charge for our services and subscriptions is an option that our customers really appreciate. It is easy for them to access and provide and they do not have to worry about keeping up with it like they would a credit card.
- Their Support is very responsive and helpful. Any time that I have had trouble understanding an email I received from Pay Simple or how to update something on an invoice, I have used the chat feature. The agents are quick and provide great step by step instructions to assist. If they did not have a solution, they assured me it would be submitted as a request to development or let me know when it would be coming.
- I love the ease of initially beginning/charging a payment (either one time or recurring). It is not time-consuming and is very straightforward which is helpful when entering multiple new payments a day. Everything I need to enter a new payment is directly on the home screen and easy to find.
- I appreciate the clean layout of the homepage.
- The customer management user interface beyond the initial transaction is not the most user-friendly. It is difficult to navigate a change like updating a bank account to a recurring transaction.
- Additionally, there is currently not a way to merge contacts - so, if you have one client with multiple services that you are charging for, it creates them as a new contact for each one.
June 13, 2018
Keep it simple with Paysimple
We use PaySimple to handle all our billing needs, from point of sale to recurring billing. It addresses our issue of taking down monthly payments from our membership clientele.
- Recurring billing keeps it simple for me and my staff.
- Point of sale. Just make products and services and it makes the checkout process simple.
- PaySimple has a high cost for the service and transaction fees.
- The booking service is decent. I wish they had recurring billing and if so, they'd be at 10 stars.
September 12, 2017
Recurring Payments!
I use it every time a client wants to pay by using a credit card.
- Easy to charge someone's card
- Monthly statements showing activity
- Quick pay outs
- Recurring payments should be simpler to use